
Water Heater Repair
Water on the floor at the base of the tank usually means the tank itself has gone, so shut off its water supply and kill the gas or the breaker before anything else.
When this becomes an emergency
- Water pooling on the floor around the base of the tank.
- Rust colored stains running down the outside of the heater.
- Hot water that runs out much faster than it used to.
- A rumbling or knocking sound each time the burner or element comes on.
What a pro does
The plumber's first split is leaking versus not heating, because one of those is a repair conversation and the other often isn't. A drip from a fitting, the valve on top, or the temperature and pressure relief line is a part. Water seeping out from under the jacket means the inner tank has rusted through, and no part fixes that. If it's a heat problem, he tests the elements and thermostats on an electric unit or works through the pilot, the thermocouple and the gas valve on a gas one. He'll drain some of the tank while he's there, and in this part of the state that's often informative on its own. Well water and hard municipal water both leave a mineral layer on the bottom that acts like insulation between the burner and the water. Sediment shows up in the recovery time long before it shows up as a failure. He also checks the relief valve and the expansion setup, since those are safety items people forget the heater even has.
Frequently asked questions
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